| By Seth Godin, Seth’s Blog | You rarely have the chance to quickly alter the culture of a group the way you do when you organize a retreat or a meeting. So many of the variables are within your control, and the outcome is often directly related to the choices you make. Sure, there […]
Different People Hear Differently
| By Seth Godin, sethgodin.typepad.com | What you say is not nearly as important as what we hear. Which means that the words matter, and so does the way we say them. And how we say them. And what we do after we say them. It takes two to be understood. Not just speaking clearly, but speaking […]